Email server

When a global mail server was configured and a client did not specify their own mail server, the global mail server is used for that client. Otherwise, the mail server of the client is used. When no global mail server was configured, sending emails is disabled for the entire system.

This menu lets you setup a global mail server. A mail server is required to sent emails. Sending emails may be necessary for certain functionality such as sending a user their login details. The mail server settings consists of three sections.

CONTENTS

• Base settings
• Security
• Support

Base settings

Here you can find settings required to establish a connection to the mail server.

Use mail server

When the global mail server is disabled, no emails can be sent, event when a client-specific mail server exists.

Authentication
Specifies the type of authentication against the email server.

Mail server

The address to the mail server.

Port 

The port on which the mail server listens. The default port for Smtp is 25.

Sender address

The address of the sender. This address is used for emails sent by the system, such as sending a user their login details. This address can be seen in the sent emails.

Sender name

The name of the sender. This name is used for emails sent by the system, such as sending a user their login details. This name can be seen in the sent emails.

Server supports UTF-8 message headers (RFC6532) 7.1.0+  

When the email server supports UTF-8 message headers according to RFC6532, this option should be enabled. You can then send email to internationalized email addresses such as 山田太郎＠株式.会社.

If you would like to check whether you entered the email server settings correctly, you can use the button send mail to send a test email to any given email address.

Security

Here you can find settings required to secure the connection to the mail server.

Username and password

Username

The username to access the mail server.

Password

The password for the given username.

Encryption

The type of encryption the mail server expects.

Microsoft Office 365 (Graph API)

Directory (tenant) ID
Unique ID of the directory (tenant), which is used for sending the emails. You can find this in the overview of your Azure tenant.

Application (client) ID
Unique ID of the application (client). After creating a new app registration, you can take it from the list of registrations.

Client secret
Secret key which is used to authenticate your client. After creating a new client key within Azure, it is displayed temporarily. It is not possible to view it later, so it must be created again if it is lost.

Support

Here you can find some settings related to support requests.

Mail address for support requests

The email address to which support requests are sent.

Allow client-specific support address

When activated, a client is allowed to change the email address for support requests.

Attach system information to support requests

When activated, certain system details are attached to support requests. This includes information such as license data, the software version and more. It may help the support team to process support requests in a timely manner.